FAQ

Simply browse through our selection, choose the items you wish to purchase, add them to your cart, and then proceed to checkout. You'll need to provide your shipping details and payment information to complete the order.

We accept all major credit cards, PayPal, and select digital payment methods. All transactions are secure and encrypted.

After placing your order, you will receive a confirmation email with a tracking number. Simply enter this number on our 'Track Order' page to monitor the delivery progress.

Orders can be changed or canceled within a certain timeframe from placing the order. Please review our 'Shipping & Payment' page for specific details.

We accept returns on certain products within a specific timeframe from the date of receipt. Items must be unused and in the original packaging. Please visit our 'Return Policy’ page for more detailed information.

Yes, at Ebony Blossom, we are committed to ethical sourcing and production methods. None of our products are tested on animals.

Each product page on our website includes detailed instructions for use. If you have further questions or concerns, please feel free to contact us.

Shipping times vary depending on your location and the chosen shipping method. Please review our 'Shipping & Payment' page for more details.

We apologize if your product arrived damaged. Please contact our customer service immediately with your order number and a photo of the damaged item, and we will work to resolve the issue as quickly as possible.

You can enter your promo code at checkout in the designated field. The discount will be applied to your order total before payment.